Welcome to LG! We are sorry you are experiencing an issue with Benefits for your Dependents. To help us troubleshoot your problem, please answer the additional questions below.

1. Did you upload Dependent Verification Documents into the BenefitFocus platform when you Enrolled?

            * IF NO: This is required for Dependents Enrollment and may be why your Dependents were not Enrolled.

Please Contact the LG Benefits Service Center at (833) 608–0726 from 8am – 5pm ET or | lgbenefits@benefitfocus.com to upload your Dependent Verification Documents.

            * IF YES:  Please contact the LG Benefits Service Center at (833) 608–0726 from 8am – 5pm ET or | lgbenefits@benefitfocus.com for additional assistance. They have access to see exactly how you enrolled and what information may be missing.