The Americas Information Center (AIC) Team can help with a variety of IT questions. See below for their contact information and also the link to the AICWiki SharePoint page where you can find many helpful IT resources:

  • AIC Helpdesk contact info (hours are 8am-5pm Eastern): 
  • AIC Wiki SharePoint page Below is a list of category help items you can find on the AIC Wiki SharePoint page:
    • New Hire IT resources
    • Changing EP and Cloud Passwords
    • Manuals/Guidelines
    • Other helpful announcements/info